This listing was posted on ApplicantPro, TalentPlusHire.
Customer Service Representative
Location:
Bismarck, ND
Description:
GPRS Job Title: Customer Service RepresentativeType and Status: Regular, Full-time, non-exempt, On-siteHours of Work: Weekdays 8am to 5pm, 40 hours per weekDepartment/Location: GPRS, BismarckReports to: Customer Service Supervisor Statement of Purpose: The customer service representative is responsible for: patient demographic and insurance information intake, pulling items from stock to fill orders, assisting customers with loading large orders, answering the phone, and maintaining a courteous and professional demeanor when dealing with customers. Essential Duties and Responsibilities: Greet customers in a courteous and professional manner while determining their needs Triage scheduled customers to the appropriate staff memberIntake of demographic and insurance information for new customers and updates changes within established customer accountsKeys general retail sales orders; rental return orders; and resupply ordersPull appropriate items to fill resupply ordersDispense resupply orders and secure signature for proof of dispense and assignment of benefitsAssist customers in locating items on the sales floorConsistently responds in a prompt manner to all requestsConsistently shows willingness to assist customersMust be able to re-direct questions to appropriate staff if unable to help.Uses professional skills when handling calls and inquires by customers and coworkersResponsible for closing procedures; assures doors are looked and monies are safely stored in the safe during non-business hours. Qualifications: Education: High school diploma preferred, not required.Experience: Previous customer service experience preferred, not required. Skills: Good written and verbal communication skills; ability to work within an Internet based computer program, likes a demanding fast paced work environment with numerous interruptions; must be able to maintain a profession courteous demeanor both in person and via telephone under stressful situations; is adaptable to varying work flow and work duties. Must demonstrate initiative and good judgment; promotes positive working relationships among co-workers through expressions of appreciation to others for the work they do; works in harmony and with a spirit of cooperation; disciplined to actively listen to customer's needs and takes responsibility to address those needs. Job Posted by ApplicantPro
Company:
Great Plains Restorative Services
Posted:
May 15 on ApplicantPro, TalentPlusHire
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More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Great Plains Restorative Services located in Bismarck ND. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job at Great Plains Restorative Services located in Bismarck ND. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.