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Call Center Representative | Call Center Representative in Customer Service Job | 7263830528

This listing was posted on Tip Top Job.

Call Center Representative

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Location:
boston
Description:

You main goal will be to effectively address customer issues, complaints and inquiries in a timely manner. We are looking for a Call Center Representative to join our team As a Call Center Representative, you will be the main liaison between our company and current and potential customers. Call Center Representative duties and responsibilities Manage inbound and outbound customer calls in a timely mannerIdentify customers' needs and wants, give your best to clarify informationResearch every issue and provide solutions to themRecognize opportunities to upsell our products and servicesFollow our companys communication "scripts"Keep records of all conversations in our call center database in a comprehensible wayWhen assigned, attend educational seminarsBuild strong relationships with customersFollow our customer engagement strategyMeet qualitative and quantitative targets Call Center Representative requirements Previous experience in a customer support roleTrack your own work on a daily basis and compare to banchmarksStrong phone and verbal communication skillsExcellent listenerAdaptable to different personality typesFamiliarity with CRM technologyCustomer focusAbility to multi:taskSet prioritiesExcellent time management skillsHigh school degree
Posted:
May 8 on Tip Top Job
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More About this Listing: Call Center Representative
Call Center Representative is a Customer Service Call Center Representative Job located in United States. Find other listings like Call Center Representative by searching Oodle for Customer Service Call Center Representative Jobs.