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Banquet Captains
Location:
Fairport, NY
Description:
Are you meticulous when it comes to delivering on the details, with an eye to making an event even more special? Is leading a team of dedicated servers so they deliver the party planner's vision something you enjoy? Then the role of Banquet Captain may be just right for you. As Banquet Captain you will: • See the Guest's Vision -- checking the BEO and ensuring all is set to expectations, with an eye to upselling / suggestive selling where appropriate.• Be A Point Person -- As the Captain your manager will look to you to ensure all is set up as envisioned and the guest may be looking to you if something does not quite meet their needs or if they have questions/concerns so you need always to be focused on the event and ready to deal with anything that arises. • Be Hospitality -- providing friendly, professional service to wow the guests and inspiring / training / directing your team with this same "can do" attitude so each event goes off without a hitch. • Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed. A current ServSafe certificate/alcohol certification is required. Responsibilities:• Coordinate banquet staff to ensure efficient and smooth operations during events.• Oversee the setup and breakdown of banquet events, ensuring all requirements are met.• Manage guest requests and concerns promptly and professionally to ensure a positive experience.• Train and mentor banquet staff to maintain high standards of service and professionalism.• Collaborate with the culinary team to ensure timely and accurate delivery of food and beverages during events. Qualifications:• At least 2 years of progressive experience in food & beverage, with prior supervisory experience preferred.• Effective verbal and written English communication skills are necessary to be successful in this position.• Regular use of a computer, business equipment, and software is expected. Long hours are sometimes required.• Medium work with the need to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.• Ability to work under variable temperatures and noise levels.• Must be able to stand and/or walk for a lengthy period of time and have the ability to bend, stretch, twist, or reach with your body and your arms.• Must work well in a high-energy / high-stress environment and have the ability to multitask. Compensation: $50,000 - $55,000 About Company: When you become part of the Woodcliff team, you enter into a rich tradition of extraordinary hospitality that spans over 35 years. We are dedicated to fostering an environment of support and respect, where our team members are inspired to tap into their innate professional abilities and excel in their careers while genuinely enjoying what they do – serving our valued guests. **As of April 2024-We're thrilled to announce that Spa Woodcliff at Woodcliff Hotel & Spa has been awarded "Best New or Newly Renovated Spa" in the United States by American Spa Magazine** With a multitude of awards, we have been named the Best Hotel in Rochester. Woodcliff Hotel & Spa has a 30-year legacy of exceptional hospitality. Our iconic hotel, spa, restaurant, and golf course, are quietly situated atop the highest point in Monroe County, offering stunning views of the Bristol Hills and Rochester skyline.
Company:
Woodcliff Hotel & Spa
Posted:
May 7 on WizeHire
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More About this Listing: Banquet Captains
Banquet Captains is a Hospitality Banquet Manager Job at Woodcliff Hotel & Spa located in Fairport NY. Find other listings like Banquet Captains by searching Oodle for Hospitality Banquet Manager Jobs.
Banquet Captains is a Hospitality Banquet Manager Job at Woodcliff Hotel & Spa located in Fairport NY. Find other listings like Banquet Captains by searching Oodle for Hospitality Banquet Manager Jobs.