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Seacom Part-Time Public Safety Dispatcher
Location:
Sierra Vista, AZ
Description:
Salary: $21.52 Hourly Location : Sierra Vista, AZ Job Type: PART-TIME 19.5 OR LESS HOURS PER WEEK Job Number: 02 14 24 REQ 1350 Department: Southeast Arizona Communications Center Opening Date: 02/14/2024 Closing Date: 12/31/2024 4:00 PM Arizona DRUG FREE WORKPLACE Applicants for employment and volunteer opportunities should be aware of the City of Sierra Vista's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of proposition 207. The use of recreational marijuana is a violation of the City's Drug Free Workplace Policy. All positions within the City are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary. Definition & Essential Functions This recruitment seeks qualified trained dispatchers from other public safety dispatch centers willing to fill in shifts at SEACOM on an as-needed basis. Job Summary & Essential Functions: Essential job functions include, but are not limited to the tasks, responsibilities, skills and abilities that are listed in the job description. This is not a comprehensive listing of all functions and tasks performed. Individuals may perform other duties as assigned needed to support the assigned functional area. Under general supervision, answers emergency 911 and non-emergency telephone calls, determines nature and urgency of call and dispatches appropriate personnel and equipment. This position is required to work on a rotating shift schedule (day, mid-shift and nights) covering 24/7 operation which will include working holidays and weekends. Tasks TASKS: Answers emergency and non-emergency phone lines, determines the nature and urgency of the call, obtains the necessary information and details regarding requests; refers to appropriate agency or dispatches appropriate police, fire, and medical personnel and equipment; records time and nature of call as well as time and nature of response; directs concerns or calls for service to proper channels, including other law enforcement agencies to confirm or locate stolen vehicles, missing or wanted persons; continually evaluate pending and new calls for service to assure they are being assigned in order of priority; performs registration and driver's license checks. Determines appropriate response necessary based upon questioning of the caller; maintains status and location of law enforcement and fire personnel; handles lobby traffic during non-business hours and in instances where the caller is at the station; performs monthly warrant updates and validations; responds to public requests for general information; answers TDD calls and tests daily; maintains a variety of logs relating to public safety, including radio logs, tow company request, on-call duty officer request, and wanted persons "hit" file. Enters and validates data on warrants and stolen items; accesses Criminal Justice Information System databases to enter and retrieve law enforcement information; monitors and operates two-way radio to provide information and monitor status of first responders; knows location of all working units on calls for service; operates computerized radio system while monitoring, transmitting, and paging on sight radio channel; monitors alarms at the Police Department. When necessary: monitors video surveillance points by utilizing camera system located at console, answers calls made from external call boxes and ability to open back access gate for emergency personnel. Knowledges, Skills & Other Characteristics KNOWLEDGES, SKILLS & OTHER CHARACTERISTICS: Knowledge of the following after the training period has ended: Emergency dispatch practices and procedures The road, location, and addresses of buildings and landmarks in Cochise County The Cochise County and Cochise County's municipalities organization and services Skill in or Ability to: Communicating, using telephone and two-way radio equipment. Evaluating emergency calls and determining appropriate level of response needed. Remain calm and function appropriately during emergency situations and communicating with persons in varying degrees of hysteria. Establishing and maintaining effective working relationships with emergency personnel, other government personnel, outside law enforcement agencies, and the general public. Working in a multi-tasking environment, subject to quick-changing priorities. Speaking clearly and in listening. Negotiating. Using computer terminals and keyboarding at 40 words per minute. Receiving and applying feedback Exercise good judgment when direct supervision is not available Assessing routine and complex problems Ability to follow verbal and written instruction Ability to provide instruction to callers/peers/co-workers Qualifications QUALIFICATIONS: PUBLIC SAFETY DISPATCHER High School Diploma or GED equivalent. Must be currently employed as a public safety dispatcher with a government entity in Arizona. A SEACOM applicant Background Questionnaire required. Spillman experience preferred (but not required) MINIMUM QUALIFICATIONS FOR PUBLIC SAFETY DISPATCHER: 1. Public Safety Dispatcher candidates must be a minimum of 18 years of age. 2. Candidates must possess a high school diploma or GED. 3. After a conditional offer of employment, candidates must pass a hearing examination as determined by an audiologist. 4. Candidates must not have been convicted of a felony or any offense that would be a felony if committed in Arizona. 5. Candidates must not have been convicted of a misdemeanor criminal offense involving moral turpitude in Arizona, nor in any state or federal jurisdiction, where the commission of such a criminal offense would be a misdemeanor as defined by the Arizona Revised Statutes. 6. Candidates must not have been dishonorably discharged from the United States Armed Forces. 7. Candidates must not have: used marijuana within the past two (2) years, All forms of marijuana, including THC extracts, cannabis, hashish, marijuana extracts, and marijuana edibles, and all forms of use will be treated the same. used marijuana other than for experimentation; the use of marijuana is presumed to be greater than experimentation if the use exceeds twenty (20) times total, or exceeds five (5) times since the age of 21 years, sold, produced, cultivated, or transported marijuana for sale. 8. Candidates must not have: used drugs other than marijuana within the past seven (7) years, used such drugs other than for experimentation; the use of drugs is presumed to be greater than experimentation if the use exceeds five (5) times total, or exceeds one (1) time since the age of 21 years, sold, produced, cultivated or transported for sale any such drugs. 9. Candidates must not have a pattern of abuse of prescription drugs. In addition to the minimum requirements (1-9), the successful candidate must meet the established requirements of each phase in the testing process to proceed to the next phase: Written Examination Oral Board Interview Background Investigation Voice Stress Analysis Examination Psychological Examination Hearing Examination Candidates for Public Safety Dispatcher must demonstrate that they are mentally and emotionally capable of executing the position requirements. Public Safety Dispatchers are expected to possess high moral standards, work well in a team effort setting, and possess functional verbal and written communication skills. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. This recruitment seeks qualified trained dispatchers from other public safety Dispatch centers willing to fill in shifts at SEACOM on an as-needed basis. Ability to work in a stressful environment and deal effectively with stress. Sit for extended periods of time. Work in confined/restricted working environment including being unable to immediately vacate position in some circumstances. Subject to verbal abusive language at times when dealing with callers. Regularly required to communicate effectively. May require additional hours beyond regularly scheduled workday. Works in office setting subject to continuous interruptions, constant noise from phone/radio/in person communications and background noises. Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard. Ability to work under stress from contact with public, demanding deadlines and changing priorities and conditions. Ability to file letters, correspondence, reports, etc. in file cabinet drawers ranging from floor level to 7' from the floor. Prolonged periods of standing, bending, sitting, kneeling Operate a variety of standard office equipment including: computer, telephone, calculator, copy and fax machine requiring continuous and repetitive arm, hand and eye movement. Concentrate on and complete tasks in the presence of distractions. Subject to artificial lighting. SEACOM and The City of Sierra Vista provide an equal employment opportunity (EEO) for all persons regardless of race, color, sex (to include lesbian, gay, bi-sexual, or transgendered (LGBT)), age, religion, national origin, disability, marital status, or genetic information. SEACOM and The City of Sierra Vista comply with applicable state and local laws governing nondiscrimination in all employment activities. SEACOM and The City of Sierra Vista comply with the American's with Disabilities Act (ADA) and will provide reasonable accommodation for qualified individuals with disabilities. Requests for reasonable accommodation during the recruitment or hiring process must be sent to the Human Resources Department. No benefits 01 Do you have a High School Diploma OR G.E.D.? YES NO 02 Are you currently employed with The City of Sierra Vista or currently employed as a public safety dispatcher with a government entity in Arizona? Yes No 03 Please indicate your current position with The City of Sierra Vista or the name of your current Government Public Safety Dispatch Center. 04 Do you have a medical marijuana card? Yes No 05 Have you used marijuana within the past two (2) years?All forms of marijuana, including THC extracts, cannabis, hashish, marijuana extracts, and marijuana edibles, and all forms of use will be treated the same. YES NO 06 Have you used marijuana other than for experimentation in excess of twenty (20) times total? YES NO 07 Have you used marijuana in excess of five (5) times since the age of 21 years? YES NO 08 Have you sold, produced, cultivated, or transported marijuana, or any other drug, for sale? YES NO 09 Have you used drugs (other than prescribed medication) other than marijuana within the past seven (7) years? YES NO 10 Have you used drugs other than marijuana for experimentation in excess of five (5) times total? YES NO 11 Have you used drugs (other than prescribed medication), other than marijuana, in excess of one (1) time since the age of 21 years)? YES NO 12 SEACOM Minimum Qualifications for Public Safety Dispatcher trainee:1. Public Safety Dispatcher candidates must be a minimum of 18 years of age.2. Candidates must possess a high school diploma or GED.3. Candidates must possess uncorrected hearing with no loss greater than 25db in the 500, 1000, 2000, 3000 hertz frequencies as measured by an audiometer.4. Candidates must not have been convicted of a felony or any offense that would be a felony if committed in Arizona.5. Candidates must not have been convicted of a misdemeanor criminal offense involving moral turpitude in Arizona, nor in any state or federal jurisdiction, where the commission of such a criminal offense would be a misdemeanor as defined by the Arizona Revised Statues.6. Candidates must not have been dishonorably discharged from the United States Armed Forces.7. Candidates must not have: 1. Used marijuana within the past two (2) years, All forms of marijuana, including THC extracts, cannabis, hashish, marijuana extracts, and marijuana edibles, and all forms of use will be treated the same. 2. Used marijuana other than for experimentation; the use of marijuana is presumed to be greater than experimentation if the use exceeds twenty (20) times total, or exceeds five (5) times since the age of 21 years, 3. sold, produced, cultivated, or transported marijuana for sale.8. Candidates must not have: 1. used drugs other than marijuana within the past seven (7) years, 2. used such drugs other than for experimentation; the use of drugs is presumed to be greater than experimentation if use exceeds five (5) total times, or exceeds one (1) time since the age of 21 years, sold, produced, cultivated or transported for sale any such drugs.9. Candidates must not have a pattern of abuse of prescription drugs. In addition to the minimum requirements (1-9), the successful candidate must meet the established requirements of each phase in the testing process to proceed to the next phase:Written ExaminationOral Board InterviewBackground InvestigationVoice Stress Analysis Examination/ polygraphPsychological ExaminationHearing Examination Candidates for Public Safety Dispatcher must demonstrate that they are mentally and emotionally capable of executing the position requirements. Public Safety Dispatchers are expected to possess high moral standards, work well in a team effort setting, and possess functional verbal and written communication skills. I have read and acknowledged the above requirements. 13 SEACOM and The City of Sierra Vista supports a drug and alcohol free workplace. Conditional offers of employment will be given for positions that require pre-employment drug and controlled substance tests. This includes but is not limited to: Amphetamines, Cocaine, Opiates, PCP, all form of marijuana including THC extracts, cannabis, hashish, marijuana extracts and marijuana edibles, and all forms of use will be treated the same. Employment is contingent upon negative test results. In addition, employment is contingent upon passing a background investigation including fingerprint records check through the Federal Bureau of Investigation and the Arizona Department of Public Safety. Falsifying or omitting information during any stage of the selection process will make you ineligible for City employment at this time and in the future. I have read and acknowledged the above statement. 14 The City of Sierra Vista's primary means of communication with applicants is via email. Please add the domain sierravistaaz.gov to your email filter and monitor your spam mail to ensure prompt awareness of correspondences from the City of Sierra Vista. I have read and acknowledge the notification above. Required Question
Company:
City Of Sierra Vista, Az
Posted:
May 7 on TopUSAJobs
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More About this Listing: Seacom Part-Time Public Safety Dispatcher
Seacom Part-Time Public Safety Dispatcher is a General Dispatcher Job at City of Sierra Vista, Az located in Sierra Vista AZ. Find other listings like Seacom Part-Time Public Safety Dispatcher by searching Oodle for General Dispatcher Jobs.
Seacom Part-Time Public Safety Dispatcher is a General Dispatcher Job at City of Sierra Vista, Az located in Sierra Vista AZ. Find other listings like Seacom Part-Time Public Safety Dispatcher by searching Oodle for General Dispatcher Jobs.