This listing was posted on Tip Top Job.
Director of Suites: Soldier Field
Location:
Chicago, IL
Description:
LOCATION:Soldier Fieldis amulti:purpose stadiumin Chicago, Illinois. Opened in 1924. The stadium has served as the home of theChicago Bearsof theNational Football League(NFL) as well asChicago Fire FCofMajor League Soccer(MLS).It also regularly hosts stadium concerts and other large crowd events. Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award:winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All:Star Games. Job Summary As the Director of Suites, you will be responsible for managing the Suites department to achieve the best possible guest experience, partner satisfaction and financial results. The ideal candidate will be an experienced operations leader who is focused on people and quality standards, preferably from a high end or fine dining background. Detailed Responsibilities* Overseeing all aspects of the Suites operation* Ensuring the recruitment and training of team members in our standards and procedures* Working with the location leadership team to continual drive improvements in guest satisfaction and financial results* Driving engagement within the premium department* Overseeing all aspects of season planning and event preparation to ensure maximum event readiness* Building relationships with regular guests and suite holders* Partnering with the culinary team to oversee the development of menus for all premium spaces* Setting up and ensuring the consistent use of the Suites Management System for the premium department* Ensure the availability of printed collateral to support promotions and premium offer communication* Working with the location partner to deploy the vision and operational plan for sponsored spaces within the premium department* Overseeing loss prevention activities including managing cash drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure* Ensuring all aspects of premium operations are in line with Levy's Core Signature standards* Overseeing annual suite holder tastings in partnership with the culinary team* Attending BEO meetings to plan for upcoming events* Working in partnership with other departments to ensure accurate completion of the requisition process* Working with the culinary and purchasing team to review consumption rates and update par levels as necessary* Ensuring compliance with all Payment Card Information rules* Conducting progressive coaching with team members* Completion of monthly financial reporting and action planning* Ensuring regular maintenance, cleaning and inspection of all premium areas and equipment* Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed* Completion and processing of alcohol incident logs to identify recurring issues or trends* Managing team member breaks* Overseeing recruitment activities for team members* Holding pre:shift meetings to set the tone for events* Support location 'Keys to the Future' activities to develop future leaders* Support team member orientation training to ensure all hourly team members have the skills and knowledge to delight our guests
Posted:
May 1 on Tip Top Job
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Director of Suites: Soldier Field is a Military Jobs US Armed Services Job located in Chicago IL. Find other listings like Director of Suites: Soldier Field by searching Oodle for Military Jobs US Armed Services Jobs.
Director of Suites: Soldier Field is a Military Jobs US Armed Services Job located in Chicago IL. Find other listings like Director of Suites: Soldier Field by searching Oodle for Military Jobs US Armed Services Jobs.