Snap On
This listing was posted on Snap On (via Broadbean).
Audit Administrator
Location:
Libertyville, IL
Description:
Position Summary: Conduct phone audits of customer accounts within open and "at-risk" routes to validate compliance of qualified transactions and contract conditions while verifying account/customer information. Complete compliance tasks requiring independent judgment in a high volume and fast-paced environment. Dedicated to the monitoring of verifiable data within the customer portfolio and providing service in a quality manner for credit reporting purposes.Major Responsibilities: * Provide exceptional customer service while conducting phone audits to obtain and verify account/customer information * Report comprehensive preliminary audit results in a timely and accurate manner per policy and guidelines * Provide support for various audit and compliance activity related to the customer accounts * Monitor for compliance as it relates to the Franchisee Service Agreement * Monitor for compliance as it relates to the Credit Sale Contract * Monitor for compliance as it relates to the Credit Application * Supporting the department as needed on special projectsRequirements: * 2-3 years of relevant work experience * Ability to handle a high call volume while maintaining quality in work * Demonstrate effective communication by listening attentively, speaking in a calm and positive tone, and conveying written communication that is professional, clear, and free from errors * Demonstrate excellent organizational and time management skills * Excellent computer skills and proficient at using Microsoft Office (Microsoft Excel and Word)Characteristics: * Conscientious and detail oriented, while maintaining an appropriate speed of processing in a quality manner * Individual must be approachable, proactive, efficient, adaptive, flexible, reliable, and possess a strong work ethic * Individual must maintain a positive attitude with the ability and willingness to function in a team environment * Receptive to audit and coaching reviews * Self-starting problem solver with the ability to identify issues and trends to bring them to management's attentionOther Preferred Qualifications: * Associate in Applied Science in Business Management or Communication Degree * Second language proficiency in French and/or SpanishWorking Environment: Normal working hours in an office environment with periodic overtime. Snap-on is an Equal Opportunity Employer.
Company:
Snap On
Posted:
April 29 on Broadbean
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More About this Listing: Audit Administrator
Audit Administrator is a Clerical Administrator Job at Snap on located in Libertyville IL. Find other listings like Audit Administrator by searching Oodle for Clerical Administrator Jobs.
Audit Administrator is a Clerical Administrator Job at Snap on located in Libertyville IL. Find other listings like Audit Administrator by searching Oodle for Clerical Administrator Jobs.