Praneeth Patlola
This listing was posted on Willhire.
Business Systems Analyst
Location:
Atlanta, GA
Description:
<p>Candidates located in Atlanta, GA or Austin, TX will also be considered. </p><p><strong>Responsibilities:</strong></p><ul><li>Reimagine how customer support can improve customer experience and identify opportunities for technology improvements that lead to best in class customer service</li><li>Plan, prioritize and lead the delivery of systems on the Support roadmap to meet Support strategy and business needs</li><li>Assume role of product owner in scrum team(s) ensuring business requirements documentation, user story readiness, backlog grooming, user acceptance testing and release planning</li><li>Work and collaborate cross functionally with business technology, environments, services and product teams to prioritize requirements and define the delivery roadmap</li><li>Troubleshoot and triage reported system issues and work with the business and business technology to find viable solutions and facilitate resolution of issues</li></ul><p><br /><strong>Basic Qualifications</strong></p><ul><li>3+ years Business Analyst experience, preferably supporting enterprise-sized organizations.</li><li>2+ years experience working with Salesforce.com Service Cloud.</li><li>1+ year experience with agile development processes.</li><li>Ability to be flexible, multi-task and get things done in a fast-paced and constantly changing environment</li><li>Previous experience providing technical/customer support</li></ul><p><strong>Other Qualifications</strong></p><ul><li>Bachelor degree, or equivalent, and relevant working experience.</li><li>Familiarity with Coveo and Adobe Experience Manager (AEM) is a plus</li><li>Salesforce certification is a plus</li><li>Proficiency with JIRA and Confluence a huge plus</li></ul><p> </p><p>This is the pay range that Magnit reasonably expects to pay for this position: $51.72/hour - $68.97/hour</p><p>Benefits: Medical, Dental, Vision, 401K</p>
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Willhire
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Business Systems Analyst
Business Systems Analyst is a Jobs Business Systems Analyst Job at Workday located in Atlanta GA. Find other listings like Business Systems Analyst by searching Oodle for Jobs Business Systems Analyst Jobs.
Business Systems Analyst is a Jobs Business Systems Analyst Job at Workday located in Atlanta GA. Find other listings like Business Systems Analyst by searching Oodle for Jobs Business Systems Analyst Jobs.